By Greg Thompson, Director of Change Management at nCino
To keep pace with today’s constantly evolving and competitive business landscape, it’s critical that financial institutions make the technology-supported changes that drive successful digital transformation and organisational growth. A global McKinsey survey found that only 16% of respondents said their organisations’ digital transformation efforts have successfully improved performance and also equipped them to sustain changes in the long term. Implementing technology is only half the mission; ensuring the people within your organisation are receptive and capable of executing change is equally as important.