By Sudipto Ghosh


Yotpo, a leading user-generated content marketing platform, has announced the availability of their new feedback analysis solution “Insights” at Shoptalk, the world’s largest conference for retail and eCommerce innovation. Yotpo Insights enables marketing, customer service, and product teams to better understand customer feedback at scale, with real-time business intelligence to improve the overall customer experience, as well as inform operational, commercial, and product development strategies.


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