By Ryan Holmes

“Hey, it’s OurMine Team, we are just testing your security, please send us a message.”

Earlier this summer, that message was blasted out to my followers on Twitter… only I didn’t send it. I had been hacked.

It was embarrassing. I run Hootsuite, a social media management company that prides itself on world-class security for our customers. How could this happen? What did I do wrong?

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