News & Insights

Blumberg Capital portfolio news, startup growth resources and industry insights

Home > News & Insights > Finance industry lagging on social

Finance industry lagging on social


By Rebecca Pike


A new report has shown that while more financial service businesses are using social media, they are behind the global average in not monitoring customer sentiment.


According to Hootsuite’s 2018 Social Business Report, eight out of ten Australian financial service businesses said social media has become more important in the last two years. Around 70% said they use social media primarily for customer service.


Read more.

Related Articles